Unable to get user details

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I'm implementing a UserJoinedRoomContext watcher in my bot. The code gets called

async def on_activity(self, context: UserJoinedRoomContext):
		user = await self._users.get_user_detail(context.affected_user_id)
		message = 'Welcome'
		await self._messages.send_message(context.source_event.stream.stream_id, self.template.render(message=message))

but I receive a permission exception "User does not have the proper privilege to perform this action." in this line:

user = await self._users.get_user_detail(context.affected_user_id)

I'm pretty sure the bot has all the permissions it needs. Is there something special I need to look for?

  				
Posted 
	2 years ago

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	2 years ago

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					Robert Moskal
				
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What you should be using is the list_users_by_ids() method instead of get_user_details(), which calls an admin-level endpoint that retrieves complete user details instead of just the public profile that you require.

# Normal user lookup endpoint
# https://developers.symphony.com/restapi/reference#users-lookup-v3
await self._users.list_users_by_ids([context.affected_user_id])

# Admin level user details endpoint
# https://developers.symphony.com/restapi/reference#get-user-v2
await self._users.get_user_detail(context.affected_user_id)

 						
Posted 
	2 years ago

								Edited 
	2 years ago

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					Yong Sheng Tan
				
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2 years ago