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Answered
Bot Authentication Error

Hi, I am having issue with the bot connection to the host develop2.symphony.com. I am receiving the below error
2023-07-18 10:08:18,431 - root - INFO - Running bot application...
2023-07-18 10:08:18,434 - asyncio - DEBUG - Using selector: SelectSelector
2023-07-18 10:08:18,621 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <src.activities.EchoCommandActivity object at 0x0000022900BAFC50>
2023-07-18 10:08:18,622 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <src.activities.GreetUserJoinedActivity object at 0x0000022900BAFCD0>
2023-07-18 10:08:18,626 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <src.gif_activities.GifSlashCommand object at 0x0000022900BAFD50>
2023-07-18 10:08:18,627 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <src.gif_activities.GifFormReplyActivity object at 0x000002297F743D90>
2023-07-18 10:08:18,628 - symphony.bdk.core.activity.registry - DEBUG - Registering slash command with command=/hello, mention_bot=True
2023-07-18 10:08:18,629 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <symphony.bdk.core.activity.command.SlashCommandActivity object at 0x000002297E8409D0>
2023-07-18 10:08:18,630 - symphony.bdk.core.service.datafeed.datafeed_loop_v2 - DEBUG - Starting datafeed V2 loop
2023-07-18 10:08:40,080 - symphony.bdk.core.auth.bot_authenticator - INFO - Retrying symphony.bdk.core.auth.bot_authenticator.BotAuthenticatorRsa._authenticate_and_get_token in 2.0 seconds as it raised ClientConnectorError: Cannot connect to host develop2.symphony.com:443 ssl:default [Connect call failed ('
35.196.115.60', 443)].

From the developer registration email I copied the private and the public key files into the rsa folder. My config.yaml is provided below, could you please advise. I have looked at the other threads but there is no concrete answer

host: develop2.symphony.com
bot:
username: devcertbot2988
privateKey:
path: rsa/devcertbot2988-private.pem

  
  
Posted 9 months ago
Votes Newest

Answers


Hi

are you running your bot at home network or in your office?
if you are running it in the office, you may need to doubt the proxy.

  
  
Posted 9 months ago
3K Views
1 Answer
9 months ago
9 months ago
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