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Revisions 2

Problem with bot authentication
Problem with bot authentication
I have confirmed I have no proxy configured anywhere on my home network (I would have been surprised if there was). I have checked using Internet Explorer> Internet options>Connections>LAN Settings. I have also checked with commandline netsh winhttp show proxy, and it clearly says " Direct access (no proxy server)." Yet I'm still unable to connect. The thing is, when I try to connect with default port 443, the system bombs out completely with the below error on trying to start the datafeed: ``` File "C:\Users\Blessing\OneDrive\Symphony\PythonBDK\bots\orders-bot\env\lib\site-packages\aiohttp\connector.py", line 990, in wrapcreateconnection raise ClientConnectorSSLError(req.connectionkey, exc) from exc aiohttp.clientexceptions.ClientConnectorSSLError: Cannot connect to host develop2.symphony.com:443 ssl:default [Cannot create a client socket with a PROTOCOLTLSSERVER context (ssl.c:801)] ``` However, if I put port 8433, the system repeatedly tries to connect, but gets the below error: ``` 2021-11-26 20:46:46,748 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <symphony.bdk.core.activity.command.SlashCommandActivity object at 0x00000194EF8AF520> 2021-11-26 20:46:46,749 - symphony.bdk.core.service.datafeed.abstractdatafeedloop - DEBUG - Starting datafeed loop 2021-11-26 20:47:07,910 - symphony.bdk.core.auth.botauthenticator - INFO - Retrying symphony.bdk.core.auth.botauthenticator.BotAuthenticatorRsa.authenticateandgettoken in 2.0 seconds as it raised ClientConnectorError: Cannot connect to host develop2.symphony.com:8443 ssl:default [Connect call failed ('35.196.115.60', 8443)]. ```
I have confirmed I have no proxy configured anywhere on my home network (I would have been surprised if there was). I have checked using Internet Explorer> Internet options>Connections>LAN Settings. I have also checked with commandline netsh winhttp show proxy, and it clearly says " Direct access (no proxy server)." Yet I'm still unable to connect. The thing is, when I try to connect with default port 443, the system bombs out completely with the below error on trying to start the datafeed: *File "C:\Users\Blessing\OneDrive\Symphony\PythonBDK\bots\orders-bot\env\lib\site-packages\aiohttp\connector.py", line 990, in wrapcreateconnection raise ClientConnectorSSLError(req.connectionkey, exc) from exc aiohttp.clientexceptions.ClientConnectorSSLError: Cannot connect to host develop2.symphony.com:443 ssl:default [Cannot create a client socket with a PROTOCOLTLSSERVER context (ssl.c:801)]* However, if I put port 8433, the system repeatedly tries to connect, but gets the below error: *2021-11-26 20:46:46,748 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <symphony.bdk.core.activity.command.SlashCommandActivity object at 0x00000194EF8AF520> 2021-11-26 20:46:46,749 - symphony.bdk.core.service.datafeed.abstractdatafeedloop - DEBUG - Starting datafeed loop 2021-11-26 20:47:07,910 - symphony.bdk.core.auth.botauthenticator - INFO - Retrying symphony.bdk.core.auth.botauthenticator.BotAuthenticatorRsa.authenticateandgettoken in 2.0 seconds as it raised ClientConnectorError: Cannot connect to host develop2.symphony.com:8443 ssl:default [Connect call failed ('35.196.115.60', 8443)].*
3 years ago
Original
Problem with bot authentication

I have confirmed I have no proxy configured anywhere on my home network (I would have been surprised if there was). I have checked using Internet Explorer> Internet options>Connections>LAN Settings. I have also checked with commandline netsh winhttp show proxy, and it clearly says " Direct access (no proxy server)." Yet I'm still unable to connect. The thing is, when I try to connect with default port 443, the system bombs out completely with the below error on trying to start the datafeed: *File "C:\Users\Blessing\OneDrive\Symphony\PythonBDK\bots\orders-bot\env\lib\site-packages\aiohttp\connector.py", line 990, in wrapcreateconnection raise ClientConnectorSSLError(req.connectionkey, exc) from exc aiohttp.clientexceptions.ClientConnectorSSLError: Cannot connect to host develop2.symphony.com:443 ssl:default [Cannot create a client socket with a PROTOCOLTLSSERVER context (ssl.c:801)]* However, if I put port 8433, the system repeatedly tries to connect, but gets the below error: *2021-11-26 20:46:46,748 - symphony.bdk.core.activity.registry - DEBUG - Registering new activity <symphony.bdk.core.activity.command.SlashCommandActivity object at 0x00000194EF8AF520> 2021-11-26 20:46:46,749 - symphony.bdk.core.service.datafeed.abstractdatafeedloop - DEBUG - Starting datafeed loop 2021-11-26 20:47:07,910 - symphony.bdk.core.auth.botauthenticator - INFO - Retrying symphony.bdk.core.auth.botauthenticator.BotAuthenticatorRsa.authenticateandgettoken in 2.0 seconds as it raised ClientConnectorError: Cannot connect to host develop2.symphony.com:8443 ssl:default [Connect call failed ('35.196.115.60', 8443)].*