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Good afternoon,

New here and new to Symphony - I'm playing my noob card and it won't be the first time!

I've been tasked with looking into extracts. To that end I was hoping to install a test version of Symphony. Is that possible? I can see references to an "Essesntials" version but am struggling to see where that is available.

Any help much appreciated.


Posted 11 months ago
Votes Newest

Answers 3

Hi @<1564627635714134016|Stephen Cunningham>, if you're asking about a customer product trial, we do not offer that. This developer platform is meant for education only.

Posted 11 months ago
Yong Sheng Tan
39 × 2 Administrator

Hi @<1285525906797891584|Yong Sheng Tan>, thanks for responding.

I understand. As lead developer on the project I am in fact trying to educate myself on the extract process and the resultant output.

Looks like the best approach is to use the admin documentation to learn the process.

Posted 11 months ago

What is this "extract process" you are referring to? If you are referring to Content Export, that's not a feature that we expose to members of the developer sandbox as it requires admin access. You will have to contact your pod administrator for assistance in this scenario.

Yong Sheng Tan   11 months ago Report

I'm referring to the export (or extract) of messages from the Symphony system to whatever file format is relevant for us to do our part. We are auditors, and check client data for a whole range of potential breaches. We want to get access to the Symphony data - via Content Export presumably - but as we don't use Symphony we would like to understand how that works and what the result looks like.

I have no idea what a pod is, never mind a pod adminstrator. Again, I assume our client would and would also be able to export the data accordingly. I wa simply after a foothold on what the data might look like and whether it was possible to generate some test data.

Looks like a no.

Posted 11 months ago

You are indeed referring to the Content Export feature. You will need to ask your client to provide those files as only they are in control of the export format, duration and storage destination. If you need an overview of Symphony's architecture to learn about how the platform works (including what a pod is), please visit https://learn.symphony.com/enrollments and take the foundation course. We unfortunately do not provide material on admin functions including content export so you'll need to confer with your client on those matters. Hope that helps.

Yong Sheng Tan   11 months ago Report
3 Answers
11 months ago
11 months ago